Prime Minister Directs Secretaries to Enhance Service Delivery Efficiency

Hamrakura
Published 2024 Jul 31 Wednesday

Kathmandu: Prime Minister KP Sharma Oli has urged government secretaries to improve public service delivery, emphasizing the need to instill hope among citizens. During a meeting at Singha Durbar, he reminded the secretaries that their role is to serve the public, not to govern them.

Highlighting inefficiencies, Prime Minister Oli cited a public office in Lalitpur where senior citizens were forced to stand in long queues for services such as passports, citizenship, and national identity cards. He expressed his disappointment, saying, "We are committed to serving the country and the people. If there is a tendency to not work all day and take allowance for working after five o'clock, this should be stopped now."

The Prime Minister outlined the current government's mission to provide stability, good governance, combat corruption, and achieve economic prosperity. He stressed the importance of developing and utilizing hydroelectric power to reduce the nation's expenditure on fuel imports. Furthermore, he emphasized the government's responsibility to meet sustainable development goals, with a primary objective of eradicating poverty.

Prime Minister Oli also addressed issues related to non-payment of insurance, VAT refunds, and delayed payments to farmers, particularly those producing milk and sugarcane. He warned that such delays can jeopardize those who have taken loans and invested in agriculture, hindering modernization efforts. He criticized the misuse of agricultural subsidies and called for better support for businesses.

Praising the new monetary policy for generating market enthusiasm, Oli urged its practical implementation. He also directed authorities to expedite the operationalization of the Dharahara tower, which has been rebuilt but remains inaccessible to the public. "The Nepali people contributed millions to the 'I will build my Dharahara' campaign. They have participated in its reconstruction but cannot climb the tower. I urge the concerned to bring it into operation as soon as possible," he stated.

The Prime Minister instructed each ministry to produce a progress report for the government's first 100 days. He insisted that delays in completing priority projects must end, advocating for the initiation of the Sagarmatha dialogue and the national talent award, which he personally funded and handed over to the government.

Expressing concern over the rising number of air and road accidents, Oli highlighted plans to operate trains and ships, responding to public demand for train services. He expressed confidence in advancing these initiatives by addressing the concerns of businesspersons and engaging the private sector



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